Internal Communications for Medical Providers
Rhode Island Hospital
Hasbro Children's Hospital
Over 70%* of medical errors are related to communication problems in the healthcare setting. To improve patient experience and safety, the medical staff wanted to roll out the proven ISBARp communications methodology across the hospitals.
Providence Design developed an internal communications campaign to educate patients and providers and promote the use of ISBARp methods. PD provided consulting on communications and developed materials to promote events and to support educational efforts.